server execution failed for media player

  //adz_w/// 15:45 25 Jul 2013
Locked

hi, my partner recently put some photos from her camera onto the computer. she then tried to play one of the videos and i got this error message " server execution failed". i googled the problem and i looked on Microsoft forums

click here done all of the recommended tasks apart from the first one because i couldn't find the folder but anyway none have worked so far any suggestions?

the laptop is a Packard Bell Easynote TJ68 running windows 7 SP1

ive

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