Ok have just bought a new D620 Laptop. Have reformatted the drive partitioned it. Windows has booted back up. Now It seems the system wont recognise the ethernet controller or network controller have reinstalled the drivers that come with the system and the downloaded some onto cd and installed. Its saying all the drivers are installed. But in device manager it says both do not have drivers installled. Help any ideas what would cause this
Then they must be wrong drivers or they are zipped, Have a look at the disc in Explorer at the Ethernet drives to see if there is a setup file or just the drivers etc. If zipped you need to unzip then run the setup file or load through Device Manager
Well I would have hoped dell would have put the correct drivers on the disk!!! The are zipped but is all an automated process when you run the disk it shows you what drivers it has all you do is select them and it runs and unzips them and then installs them all automatically, I have done this time and time again without encoutering any errors. then as soon as it finishes I get a message from INTELPROSET/WRELESS APAPTER that the drivers didnt install but no error message or code!!!!