Sending attachments

  kerses 16:28 04 Jan 2004

When I send an attachment it comes to the recipient ok but won’t open - just the small square with “X” in it. This happened with a .jpg file and a .zip one. Am with OneTel service, IE6 and Win98.
Any ideas please?

  DieSse 17:15 04 Jan 2004

Try sending the same things to yourself, as a check.

Are you sure you are actually attaching the file, and not just a shortcut to the file?

  mosfet 17:21 04 Jan 2004

Has the recipient a tick on "Do not allow attachments etc. (In

  kerses 14:52 05 Jan 2004

Many thanks to both. I was trying to send this to myself, as I was not sure how successful it would be. According to length quoted in Inbox the attachment came in intact. So it was not the suggested "no attachments".
However, my son-in-law has just told me he is having a similar problem, and only solved it by uninstalling QuickTime, so I'm going to try that one first. Will post result.

  brian3 15:23 05 Jan 2004

I received an attachment in power point I have word 2000 but cannot view the attachment Is there a plug in or a down load so I can view it with out spendig shed loads of money.
help please Regards Brian Collins

  beeuuem 15:51 05 Jan 2004

click here

You would be more certain of getting a reply if you create a new thread for a new query. Your query could get lost in an existing thread.

  Stuartli 15:54 05 Jan 2004

You can download the PowerPoint viewer at Microsoft's website:

click here.

  DieSse 21:08 05 Jan 2004

Unfortunately you didn't tell us what happened when you receivedv the attachments you sent to yourself.

Suggstion - please feel free to email me, via the yellow envelope next to my name. I will then send you one of my other email addresses, and you can send me the attachments - then I will try and identify what's going on for you.

  DieSse 21:32 05 Jan 2004

Sorry about the "sending to self" comments - on re-reading I understand what you were trying to do !!

The offer still stands to send them to me.

  JMG 21:41 05 Jan 2004

look at your outlook settings under tools, options etc. Make sure attachments are set to be viewed bla bla bla....

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