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With respect to all readers, I wondered if there was an IT specialist out there who could answer the following queries.
Although I personally have been employed, now retired, in the legal system, and have always been very cautious about my personal details, when online, I now find that I have been the target of fraudsters who have used my personal details. Thankfully the banking company I was using, Capital One, were very efficient, detected these unusual dealings and stopped it immediately.
I have been using Zone Alarm firewall, AVG antivirus, and anti-spyware, using a BT 2500v
wireless router to connect to the internet, with XP as my operating system.
I am now considering purchasing McFee total internet security, to try and minimise this happening again, and also wondered if I could purchase a more secure modem/router, which would also improve my security. Any recommandations
re software, and modem/router, wired or wireless, would be very much appreciated.
Having reached 3 score years and 10, I feel very reluctant to deal online, which I used to do a lot. Many thanks for any advice given.
It would be unusual if your details were gathered online directly from your computer. Do you use a credit/debit card in a petrol station Have you replied to any emails requesting personal details? It would be no use buying an AV as I am fairly certain your problem doesn't lie in external access to your computer.
Thanks for your replies:
I use a switch debit card, for ALL my transactions, when NOT online. My credit card is used SOLELY online, due to its insurance cover. I can also add to that, that 99.9% of all my online transactions, are made using PAYPAL
which had my credit card details, until Capital One cancelled the account, due to the fraud. I can only be thankful that Capital One were as efficient and alert as they were.
Any further advice would still be appreciated.
For online purchases only fill your card details out on a web page that is encrypted ie begins with https:// instead of http:// and make sure your browser is set to delete encrypted pages when its closed.
It would surprise you how many websites do not have encrypted payment pages.
I would also carry out a full scan of your PC whilst in Safe Mode using your antvirus and anti malware programmes. If you select Safe Mode with networking you could also use an online scanner, like Kasperskys click here to double check.
Also, never click on links in emails you receive from financial institutions. Always type in the website address yourself in your web browser eg paypal.co.uk and log on that way, making sure it is a secure (https://) connection.
always check for security lock on the web page that its closed when using online payments
The point I was trying to make is that it is highly unlikely for your computer to have been hacked and therefore your security is more than adequate. You have a router with built in firewall and a separate firewall. It is more likely that your details have been taken by an employee of a company that you have dealt with or through a bogus email from paypal. You have no need to add to your security.
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