security problem

  eddie937 17:49 23 Feb 2004
Locked

i have norton anti virus and norton internet security on my computer. for some reason auto protect on both have turned off. i have tried to switch it back on but failed, i check the box and click ok but it stays switched off.
i have tried to reinstall NAV but i have also passworded my settings and dont know how to get to it to change the settings.it keeps saying something about administrator and wont let me change the settings.
please help as im pulling my hair out!
thanks in advance.
eddie

  georgemac 17:59 23 Feb 2004

don't use norton but my concern would be that a virus has switched those off - it has been known - was the AV up to date?

may be worth doing an online virus scan at housecall or one of the others.

It may be simpler, another norton user may be able to advise

  eddie937 18:00 23 Feb 2004

thanks . ill try an online scan

  eddie937 18:29 23 Feb 2004

yes the AV definitions were up to date. i have done an online scan and norton detected nothing.
someone please help.

  canard 21:14 23 Feb 2004

click here Try this online scan too. Trend penecillin have picked up things for me which norton missed.

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