Secondary HDD Stuck at 0% on Scanning & Repairing

  Jerry138889 21:02 19 Jul 2018

Hi.

My Secondary HDD has been giving me issues the last week. It started with QBittorent stating that loads of files were suddenly missing in the download directory (on that drive) along with crawling download speeds.

Then Windows Explorer started giving trouble. Now if I open Windows Explorer, it stalls for ~30 mins and then finally works. The C: drive seems ok, although Chrome, for example will not launch. But Edge works fine. I can open and view folders and files generally on C: but on D: I cannot even open folders.

I had hoped chkdsk would solve my issues but it's now been stuck at 0% (the progress bar is empty) and has been like that for 24 hours. (I was eventually able to start error checking the drive after Windows Explorer loaded, but it hasn't moved in 24 hours).

Any suggestions? I have some small files that I need to save but for the most part I am ok with formatting it.

  Jerry138889 21:32 19 Jul 2018

Sorry, windows 10. I'm up to date with all updates. Last update was for Adobe Flash I think

  Jerry138889 21:45 19 Jul 2018

Ok, the scan just completed and encountered errors it was unable to fix. It said to restart and then it would fix them, but I restarted and nothing happened.

I was able to check the error logs and it says

  • System

    • Provider

    [ Name] Disk

    • EventID 7

    [ Qualifiers] 49156

    Level 2

    Task 0

    Keywords 0x80000000000000

    • TimeCreated

    [ SystemTime] 2018-07-19T20:42:52.811768400Z

    EventRecordID 933925

    Channel System

    Computer DESKTOP-1

    Security

  • EventData

    \Device\Harddisk1\DR1 030081000100000000000000070004C0000100009C0000C0000000000000000000D08F360E000000E56B000000000000FFFFFFFF00000000580000840202000000200AFF42072000000002001E0000000000640306E7FFFF00A4FF0006E7FFFF0000000000000000C07D790C06E7FFFF0000000000000000E8471B07000000002800071B47E800010000000000000000F00003000000000B0000000000000000000000000000000000

Binary data:

In Words

0000: 00810003 00000001 00000000 C0040007 0010: 00000100 C000009C 00000000 00000000 0020: 368FD000 0000000E 00006BE5 00000000 0030: FFFFFFFF 00000000 84000058 00000202 0040: FF0A2000 00200742 00020000 0000001E 0050: 03640000 FFFFE706 00FFA400 FFFFE706 0060: 00000000 00000000 0C797DC0 FFFFE706 0070: 00000000 00000000 071B47E8 00000000 0080: 1B070028 0100E847 00000000 00000000 0090: 000300F0 0B000000 00000000 00000000 00a0: 00000000 00000000 00

In Bytes

0000: 03 00 81 00 01 00 00 00 ....... 0008: 00 00 00 00 07 00 04 C0 .......À 0010: 00 01 00 00 9C 00 00 C0 ....œ..À 0018: 00 00 00 00 00 00 00 00 ........ 0020: 00 D0 8F 36 0E 00 00 00 .Џ6.... 0028: E5 6B 00 00 00 00 00 00 åk...... 0030: FF FF FF FF 00 00 00 00 ÿÿÿÿ.... 0038: 58 00 00 84 02 02 00 00 X..„.... 0040: 00 20 0A FF 42 07 20 00 . .ÿB. . 0048: 00 00 02 00 1E 00 00 00 ........ 0050: 00 00 64 03 06 E7 FF FF ..d..çÿÿ 0058: 00 A4 FF 00 06 E7 FF FF .¤ÿ..çÿÿ 0060: 00 00 00 00 00 00 00 00 ........ 0068: C0 7D 79 0C 06 E7 FF FF À}y..çÿÿ 0070: 00 00 00 00 00 00 00 00 ........ 0078: E8 47 1B 07 00 00 00 00 èG...... 0080: 28 00 07 1B 47 E8 00 01 (...Gè.. 0088: 00 00 00 00 00 00 00 00 ........ 0090: F0 00 03 00 00 00 00 0B ð....... 0098: 00 00 00 00 00 00 00 00 ........ 00a0: 00 00 00 00 00 00 00 00 ........ 00a8: 00 .

  Fruit Bat /\0/\ 08:33 20 Jul 2018

Restart is required for windows to mark the affected areas, you will not see anything happen.

Will the drive now open easily in File explorer?

  Secret-Squirrel 10:03 20 Jul 2018

I was able to check the error logs and it says

You posted the wrong log.

In Event Viewer, look in the "Application" section, then in the "Source" column, look for chkdsk. Post the details here and I'll advise further. I may also ask you to check the SMART status for that drive.

  Jerry138889 10:48 20 Jul 2018

I'm at work now so can't post the correct error log (will do later), but I rang a check for SMART last night and it said SMART was not available or not possible. Can't remember the exact wording......it said SMART was fine for my primary drive, though.

No, the drive still won't open in Windows Explorer. I can open the very first folder i.e. I can click into D: but I cannot access any sub folders. I tried using EaseUS last night which took overnight to load the drive status but said that essentially there's a 1.8tb partition that is "lost". The drive was previously not partitioned. I then initiated a deep scan for the files before I left for work so we'll see what happens when I get home.

  Secret-Squirrel 12:29 20 Jul 2018

......I rang a check for SMART last night and it said SMART was not available or not possible.

If the D: drive is a fixed disk then you could try Speccy. The portable version doesn't need installing. You'll hopefully find what you need by clicking on "Storage" then expanding the SMART and SMART Attributes sections.

  Jerry138889 13:40 20 Jul 2018

Thanks. I'll check out Speccy later and report back.

  Jerry138889 21:21 20 Jul 2018

There are multiple chkdsk logs First: Chkdsk was executed in read-only mode on a volume snapshot.

Checking file system on D: The type of the file system is NTFS.

WARNING! /F parameter not specified. Running CHKDSK in read-only mode.

WARNING! /I parameter specified. Your drive may still be corrupt even after running CHKDSK.

Stage 1: Examining basic file system structure ...

16128 file records processed. File verification completed.

9207 large file records processed.

0 bad file records processed.
Stage 2: Examining file name linkage ...

13252 index entries processed. Index verification completed.

0 unindexed files scanned.

0 unindexed files recovered to lost and found.

72 reparse records processed.
Stage 3: Examining security descriptors ... Security descriptor verification completed.

360 data files processed. CHKDSK is verifying Usn Journal...

7922776 USN bytes processed. Usn Journal verification completed.

Windows has scanned the file system and found no problems. No further action is required.

1953513471 KB total disk space. 1572919812 KB in 6366 files. 3092 KB in 361 indexes. 0 KB in bad sectors. 150171 KB in use by the system. 65536 KB occupied by the log file. 380440396 KB available on disk.

  4096 bytes in each allocation unit.

488378367 total allocation units on disk. 95110099 allocation units available on disk.

  Jerry138889 21:22 20 Jul 2018

Second

Chkdsk was executed in read/write mode.

Checking file system on D: Volume dismounted. All opened handles to this volume are now invalid. Read failure with status 0xc000000e at offset 0x4c00 for 0x400 bytes. Unable to determine volume version and state. CHKDSK aborted.

  Jerry138889 21:26 20 Jul 2018

The drive is viewable now, but it looks like all the files are corrupted. I can open folders with ease now.

I presume I'm going to have to format? Is the drive ok though? If I format it, will this fix the issue?

With regards to Speccy, the following shows for this drive

ST2000LM003 HN-M201RAD Manufacturer Seagate Interface SATA Capacity 1863 GB Real size 2,000,398,934,016 bytes RAID Type None S.M.A.R.T S.M.A.R.T not supported Partition 0 Partition ID Disk #1, Partition #0 Disk Letter D: File System NTFS Volume Serial Number 1B262107 Size 1863 GB Used Space 1481 GB (79%) Free Space 381 GB (21%)

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