Scanner won't unlock

  griffo 13:43 11 Mar 2006

Have a Visioneer 8100 scanner on a PC using W98SE and recently it won't scan, saying I must ensure that it is unlocked. It is unlocked, in fact, to make sure I took the lock out! The lamp housing just starts to move and then stops and the message appears. I read somewhere that changing the USB cable might fix it - nope!

Any ideas folks?

  griffo 15:20 11 Mar 2006

Thanks H, tried that but it still stick after moving about 1cm.

  griffo 17:34 11 Mar 2006

I think it's a case of 'if a belt with a hammer won't fix it, it's broke'!! I have tried moved the head back and forth along the bar (having lightly oiled it) and I've tried gently lifting the head and trying to assist it's passage, when clicking on 'scan' but it still stops. I can't see that it's fouling on anything.

Looks like a purchase is coming up!

Thanks very much for the efforts.

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