Scanner says 'Locked'.

  Conny 18:59 24 Jun 2006

I have a Visioneer 4800 Scanner which ran fine on my last PC using XP Pro.
My new PC is running XP home and my scanner keeps giving an error message saying,
'Please verify that you have UNLOCKED the scanner hardware. The lock is located on the bottom of the scanner. Click OK after you have unlocked the scanner.'
I have been on the Visioneer website and discovered this model will not work if Service pack 2 is installed.
Does this mean my scanner is now useless or does anyone know of a patch I can install to get it working again?


  woodchip 19:03 24 Jun 2006

Looks like the driver is now defunct

  Conny 19:05 24 Jun 2006

Thanks Woodchip.
Looks like a new scanner then.
Cheers mate.

  woodchip 19:12 24 Jun 2006

Only thing is try to us or look for a different driver. A old one may work I would not just give up. Also try a Win2000 driver as these work with XP. You could also check the MS web site for Hardware compatibility with SP2

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