Hi all, I have a hp scanjet 4470c and all works except when I try to save as from the menu, it sends to, and prints direct from the scanner but get an error message when trying to save direct from the scanner. " The instuction at "0x73dd11c7" referenced at "0x00000004". The memory could not be "read" "
Did you install the software BEFORE you plugged in the scanner which is usual for most scanners ? - OR you could just try booting up with the scanner cable unplugged and then plug it back in again when all is loaded.
Have tried the windows fax and scan and still getting error whilst copying....very strange that I can send it to paintshop pro and other programs and then save it and also can print directly from the scanner
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