A scanner problem, 2 different brands.

  frenchman96 12:05 07 Jan 2013

Hi Guys

A funny one this>>>

months ago, I bought a HP all in one, but the scanner would not work.

They sent me a re-conditioned replacement, same again, scanner no good.

I have been using second one (wireless)without scanner, and it does the job as I dont need to scan much.

But this week, I really want to scan some pics, so I borrowed my son's Canon MP 210, but like 2 machines before, I can copy/print, but cant scan.

The scanner window appears, but when I press scan, I get the message

"cant communicate with scanner, cable may be unplugged" but its not.

With it happening with 3 printers, surely its something to do my my pc??

  john bunyan 12:42 07 Jan 2013

Have you installed the scanner drivers on your PC? Example for Canon MP 210 here: (assuming W7 os)

Canon link

  frenchman96 12:55 07 Jan 2013

Hi John

Thanks for that, I opened link, but at risk of sounding like an idiot, I could not zone in on Scanner driver got this MP210.

Pulling my hair out as have followed several tips on installing scanner drivers, but failing, I thought all would be on the installation CD.

Be grateful if you can solve, especially with a step x step, my O/S is XP

  frenchman96 11:47 12 Jan 2013

Sorted...just done a reformat and installed drivers, thanks to all

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Elephone U2 Review

Ichijo Hikaru's riso print pop art is a celebration of the female body

New iPhone 11 (2019) release date, price & specs rumours

Les bons plans audio (2019)