Scanner Problem

  DW9047 21:17 19 Sep 2003
Locked

Visioneer Scanner on Win ME PC. Not sure what model scanner is but it uses ScanSoft PaperPort Deluxe 7. Seems to physically scan OK but the scanned image turns out as a totally black page on the PC.

Any Thoughts.

  Pesala 21:21 19 Sep 2003

You say "seems to physically scan OK" so I assume that the light is working, but a totally black image would seem to indicate no light.

  DW9047 21:34 19 Sep 2003

Pesala,

The scanner with light moves 2/3 times a few centimetres back and forth then scans down and back over the document. But produces a totally black page on the PC. But yes there is a light.

Cheers

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