Scanner Problem

  Brooksie57 16:14 06 Aug 2003

I have a 'Tiny' Scanner which has served me well.
However,everything I scan now comes out yellow.
According to the Device Manager everything is working properley.
Any ideas out there?

  scotty 16:23 06 Aug 2003

Can you try it on another pc? This will tell whether the problem is with the scanner or the software. If the fault is with the scanner, it is not worth repairing as scanners are so cheap.

  Brooksie57 16:31 06 Aug 2003

Thanks Scotty
Will give that a try before dumping

  JIM 16:37 06 Aug 2003

Presuming that your software and driver are ok,
is the scanning carriage moving ok?
do the scans come out in yellow streaks?
Not locked in transport mode?

connected to the same pc and os as when working

  Djohn 16:44 06 Aug 2003

click here It may be that your scanner plate needs cleaning! Have a look at this site for info. on how to strip/clean. j.

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