Scanner fails to start via shortcut

  Bobbyboy2 10:29 31 May 2017
Locked

My Epson'V330 Perfection' has been working fine until few days ago, since then when using the desktop shortcut it will not start, all that happens is the icon briefly appears in the task bar then disappears. I have checked the cable which seems OK, the scanner switches on Ok all looks fin but I am unable to use it? Any suggestions.

System Info: OS Version: Microsoft Windows 10 Home, 64 bit Processor: Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz, Intel64 Family 6 Model 60 Stepping 3 Processor Count: 4 RAM: 8001 Mb Graphics Card: Intel(R) HD Graphics 4600, 1024 Mb Hard Drives: C: 922 GB (796 GB Free); D: 111 GB (62 GB Free); E: 298 GB (248 GB Free); Motherboard: Packard Bell, iMedia S2885 Antivirus: Windows Defender, Enabled and Updated

  Jollyjohn 11:38 31 May 2017

If you gp Start - All Programs -Epson - Epson scan - Does it work from here? If so - create a new shortcut. If not, we need to think of other solutions.......

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