scanner-cannot install

  traceymarie602002 22:02 05 Mar 2003

cant install mustek scanner-error message says insert windows 98cd-when i do says cannot find drivers-please help-scanner was installed and working before on same pc

  howard60 22:07 05 Mar 2003

the scanner software disk - go to control panel - add remove hardware and click on have disk.

  woodchip 22:25 05 Mar 2003

If it's a USB you will need to remove all USB from Device Manager and pull the USB from the comp then restart your comp, when back into windows plug the usb into the comp when the windows box comes up asking you to put the windows disc in ignore and put the scanner cd in and brows to the cd scanner drivers press go when it sees them

  billyliv 00:42 06 Mar 2003

Hi, If it was working before it would be a great help if you would say what you did to stop it working. If you dont know what you did to cause it not to work, the best bet is to go to the 'mustek' web site and download the drivers for your model. Save the download to disc, save it on your desktop. When the download is finished double click the icon on your desktop and your drivers will auto instal. Cheers, Bill

  traceymarie602002 20:42 06 Mar 2003

thanks everyone-i have managed to install mustek scanner-couldnt of done it without u all. tracey

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