Saving an e mail attachment to floppy disk

  anniesboy68 14:49 19 Oct 2003

When I try to save an attachment sent by e mail [for virus checking] a box appears asking me to open or save. However, the box to save is greyed out, i.e. cannot save. Any reasons for this, anyone, please.

  powerless 14:51 19 Oct 2003
  anniesboy68 15:04 19 Oct 2003

Powerless...thanks, but that doesn't help, I can open the attachment but before opening you get the box with the options, and as I said earlier, the save box is greyed out. I have alterd the security setting in OE as suggested but to no avail.

  BarryKeith 15:40 19 Oct 2003

Have you tried right clicking the attachment after opening it? You should obtain a context menu with a "save" or "save as" option.

  anniesboy68 15:53 19 Oct 2003

Yes, ok can be done that way but,,, I am trying to save before opening check for viruses. Never had this problem before!!!!! This is not really an issue because the e mail as a whole can be saved to disk. It's just bugging me as to why the "save" box is greyed out.

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