Running in Safe Mode and Error Message

  spuds 00:45 03 May 2003
Locked

The other day, I purchased a new Umax AstraSlim SE scanner. Since installing this device I have had constant problems. When running the computer, I suddenly have a error message appear on screen, which warns me that I have disconnected or removed a device incorrectly. The system then freezes up totally. Ctrl-Alt-Delete as no affect, so I have to shut down, by switchiong the computer off. On start-up the Safe Mode activation comes into motion. I then go through the usual series of tricks, so that I gain correct access to my computer. This is becoming a big annoyance. What could the problem be, and how should I go about correcting this problem. I am running WME. Should mention that the scanner connection seem okay. This is running from a self powered USB hub, as recommended by Umax.

  hugh-265156 00:49 03 May 2003

try looking for patches or try a different driver.

  hugh-265156 00:52 03 May 2003

also have a look in event viewer may help out.

  hugh-265156 00:55 03 May 2003

and try not using thr hub.

  spuds 11:48 03 May 2003

Having undertaken various tasks,it can only be the new scanner connection to my computer. After disconnecting this device, everthing as gone back to normal.Looks like a phone call to Umax.

Thanks huggyg71 for your input.

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