My daughter got broadband for the first time from Pipex. She's a very light users and doesn't download music or images. From the first month Pipex notifified that she had exceeded her download allowance. After some months she has persuaded Pipex to investigate. They have run some software on her machine and found that every 5 minutes huge downloads were occurring, but nothing is stored on the computer. She found the IP address but is it registered anonymously. Each time the last two digits change so she can't block it. She has now found that the downloads coincide with Windows automatic updates. Can we do anything? Please help. Pipex are being completely unhelpful and just say that she "must" be downloading when she knows she is not. Especially as it would take several thousand music or image downloads to exceed her allowance. You'd notice.
I apologize if you fully understand all these sorts of things. But is your PC decently protected? IE. Up-to-date anti-virus, anti-spyware and definitely for a broadband connection, a decent software firewall?
One thing that springs to mind, is the expression "Zombie computer" see click here for an explanation. Probably not, but worth a moments thought.
In spite of my repeated efforts to persuade her I suspect she is not well protected She does have an antivirus/firewall but how well she runs it is another matter. Do you think antispyware will solve this problem now that the remote whatever it is has fingered her connection?
Do a Windows Update check, and see what updates are being made and have beeen made. You may find, as I did on a friends system just the other day, that the same updates are happening time and time again.
In the case I had it was due to a faulty update for the Windows Media Player - this turned out to be a known issue, so I managed to correct it - yours of course may be different.
This application will help keep an eye on what's going on with the connection click here
You probably notice there is a lot of traffic always running in the background even when you are not using the Internet, the reason is because the network card is always connected and its the ISP asking who is on line, this will leach some of the bandwidth.