Removing a programme file/folder

  Ted-319069 23:31 09 Mar 2006

I have been trying to reload the programme 'JASC Paint Shop Photo Album 4.0.3' without success..
On loading the programme CD, installation stops part way with a message advising that the above programme has been detected on my computer already and must be uninstalled before continuing.
This programme is still shown in 'Add/Remove' and refuses to be removed. A 'Windows Installer' message points out that this action (Add/Remove) is only valid for currently installed programmes, implying that its not there!
So I have carried some intensive searches for files & folders but again without success.
Any suggestions would be much appreciated.

  johnnyrocker 23:55 09 Mar 2006

dont know your os but go into safe mode on boot up (method depends on your os) and try remove from there.


  Ted-319069 00:39 10 Mar 2006

johnnyrocker - Many thanks.
Tried your approach and despite finding a JASC prog. which I deleted, I am still getting the same response. By the way my os 'ME'

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