Thanks for replies - when I look at the Norton link it says you need a program that can deal with with expanded threats - ie dialers as well as the usual trojans, worms and viruses. Does Norton 2003 cope with this or will he have to buy 2004?
I don't use Norton myself, steve0, but if you do manage to get rid of lovex, SpywareBlaster click here is an excellent program that keeps diallers and those sorts of trojans from ever installing on your system.
Have tried spywareblaster - does not find or remove lovex.exe. Norton 2003 with latest updates also doesn't find it. Looks like will have to upgrade to Norton 2004. Went to AVG site - doesn't look promising - no mention in their searches of any lovex.exe
Does anyone have any suggestions before my friend buys the Norton upgrade?