I don't suppose there's any easy answer to this one. I've wanted to get rid of Microsoft Office 97 (Professional Edition) for some time, but when I click the Remove Program button the following message comes on screen: "Set Up Initialization Error: Set up cannot access the required initialization file" I assume this means there's a corrupted element of the program that's blocking its removal ? Does anyone know (someone will) what should be my next move please ?
OK Thanks: I see you advise an either/or - reinstall or get a Regseeker on the job. Which method is the least likely to cause me further problems ? I hardly ever tamper with the registry because I don't have enough knowledge to be confident that I won't make things worse or arrive at a state I can't manage.
Loaded CD: here's what happens. No install wizard or repair option appears - just about 50 icons. Clicking the Autostart icon takes you round in a circular tour that ends up where you began. Nothing appears to get loaded - or if it does, there are no screen prompts to help.
Alan, let us have the details when you have done it. I have had similar problems with Microsoft's Office 2003. Microsoft have not posted a solution on their Knowledge Base either. I have suddenly lost confidence in MS Office products. Removing Office also corrupted my XP program with no solution in sight except reinstalling my OS.
I'd be glad to share the secret of removing this program - if I ever manage it. This is my second attempt. A few months ago I tried to get rid and failed when I got out of my depth. The Microsoft Knowledgebase (On Office 97 Pro) is supposed to help but my head fell off before I got the sense of it. Alan R.
OK Gudgulf - you're spot on. Found the Setup.exe icon clicked it and 3 options appear: Add/Remove : Reinstall : Remove All The only reason I haven't chosen one yet is the memory of my previous attempt to get rid of this application and which resulted in a computer crash that I needed help to recover from.
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