Recovering data from HDD with problems

  Junaith 19:12 14 Jan 2018

Hi All

I have a problem with my hard disk below. Can anyone please help me on ways to recover the data from this disk? Thanks.

System Details:

  • Seagate BarraCuda 2.5" 2 TB internal model (ST2000LM007).

  • Lenovo G400s laptop with Windows 7.

The problem started after hard shut down.

The BIOS can sometimes detect the HDD correctly but sometimes can't find it. When detected, during POST I can even select "Launch Startup Repair" or "Safe Mode with Command Prompt" options.

At one time the Windows was able to go into Safe mode successfully but now can't again after hard shut down.

Now when either of the above options are selected the computer screen becomes black for sometimes then will reboot or will say Disk Not Found / Disk Read Write Error or will just go to other boot media.

When I tested this disk with an external enclosure sometimes the Device Manager detects it but the Disk Management doesn't display it. If it is detected then the enclosure's LED blinks. Then after sometime it is not found even in the Device Manager and the LED colour changes and stops blinking.

While the disk was in the external enclosure and connected to the USB port, I can feel and hear it spinning and there is no clicking or any other sound but just a normal humming/spinning sound. The disk and the enclosure is also hot at this time.

  csqwared 19:57 14 Jan 2018

You could try using a LinuxLive disc which runs the Linux sysytem without installing anything whatsoever on your system.

Download a Linux (I suggest Linux Mint - easiest) .iso and burn to disc. Run it and when it's finished loading you should have a 'Computer' icon on your screen. Use that to find your drive and files (if they're not totally broken) and copy them to another external drive. Don't be put off by the mention of Linux, it really is quite easy and when you've finished leaves absolutely nothing behind, works entirely from DVD.

  Junaith 07:24 15 Jan 2018

Thanks csqwared, I will try and update.

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