Realtek Microphone not working

  Charlie1234 20:01 10 May 2017

So the Microphone I use was working when I used it last but when I used it recently, that being 5/05/17 it wasn't working. I've tried a few things like checking for driver updates but none of it has worked. However I recently noticed that in the microphone properties under the levels section the microphone was muted and whenever I try to unmute it, it just re-mutes itself. Does anyone have any ideas? (The microphone is Realtek make but I don't know what version it is)

  MJS WARLORD 21:09 10 May 2017

Hi Charlie i have pasted this from a saved word file to save me re typing it i hope it help you. I had problems with headphones and speakers after the windows creator update so try these steps. 1. Go to device manager/ sounds and mic tabs then right click and uninstall drivers even if they dont have a yellow triangle on them. Windows will reinstall them on restart. 2. In sounds/playback tab right click and disable the realtek digital output. just above the icon when using SPEAKERS you should see a green tick in the speaker icon , right click if missing. When you plug in your headphones the icon will go out and if you scroll down you will see a new one for headphones . when you swap between speakers and phones it takes a few seconds to find new device. 3. check properties tab on both headphones .... green jack highlighted and microphone pink jack. finally at bottom right corner where the speaker icon is change the tab to realtec high def audio , i have my volume at 50%

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