I made a big mistake the other evening and installed RealAlternative media player. As part of the install, uninstalling of Real Player was advised and carried out by RealAlternative. I find that I cannot start RealAlternative as it crashes instantly and crashes everything in Systray ending in a frozen Desktop. Trying to uninstall RealAlternative results in the same thing - a frozen Desktop almost instantly. I have tried the program's uninstaller, Windows Add/Remove Program and CCleaner to remove RealAlternative and presume that they all use the same procedures which result in the frozen Desktop. How can I rid myself and my computer of this program? My OS is Windows Me and RealAlternative is said to be compatible with it.
No, I have not yet tried reinstalling RealAlternative. The reason simply being that I was not sure if that was a good approach. I shall certainly try that as I know your advice to usually be good! I shall try now.
Trying to uninstall RealAlternative still results in a frozen Desktop. I did not mention in my original posting that System Restore will not work either, but whether this is connected with my problems with RealAlternative or not is unknown as I have not used in a while.
How about my usual recommendation :Start>search>all files and folders; type in real alternative and click search. Delete all it finds (within reason - this method may also find a doc you wrote called "alternative something-or-other" which you want to keep).
I tried your method while I was in Linux and then booted into Windows. RealAlternative files are now hiding in the Linux Trash folder and Windows cannot find them there. If needed (and if I remember where they are!) I can restore them - I could have used Recycle Bin but I was in Linux at that moment. I have allowed Windows to delete the links in the Start Menu. RealAlternative does not "exist" now, we shall see what happens in time!
Diodorus Siculus As I am dual booting, I have not discovered how I enter Safe Mode. I tried hitting F8 but that did not work. One is learning all the time!!