ram slot not working please help

  ElectricGengar 15:41 17 Feb 2018

hello, I have 2 ram slots on my gigabyte mobo, I have 2 sticks of corsair vengeance ddr3 4gb,although my pc is only picking up one of the sticks, I tested the different sticks and it looks like one of the slots aren't working, can someone please help

  Archie44 00:35 18 Feb 2018

have you tested both slots with only one ram card inserted

  ElectricGengar 00:36 18 Feb 2018

yes only one works

  Archie44 00:47 18 Feb 2018

what is your computer system make specs

  Archie44 00:47 18 Feb 2018

and how much ram are you trying to use

  ElectricGengar 07:15 18 Feb 2018

Im using 2 4gb sticks with a gigabyte fm2 family, it should be able to take it

  alanrwood 10:03 18 Feb 2018

I assume you are using a 64 bit version of your Windows operating system. Just worth checking. Which mother board are you using. Need the number as there are hundreds of Gigabyte motherboards.

  ElectricGengar 14:00 18 Feb 2018

it's a 64 bit f2a68hm-hd2

BTW I appreciate your help

  Fruit Bat /\0/\ 14:32 18 Feb 2018

Motherboard

Have you tried each stick one at a time in both slots ?

Double check you are running windiws 64bit by going to Explorer - Right click This PC - select Properties for the list.

  ElectricGengar 15:54 18 Feb 2018

I've tried both of these things

  Fruit Bat /\0/\ 16:45 18 Feb 2018

There's not alot you can do if the slot itself is faulty I don't think it can be switched off in BIOS but worth a check

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