"Preparing automatic repair" then cuts out!

  [email protected] 21:43 30 Nov 2015
Locked

I have a Samsung laptop that's over 2 years old now and up until now has been working ok. I started installing Windows 10 (currently on Windows 8) earlier and suddenly my laptop died, as if the battery had ran out. I made sure everything was plugged in and when I powered up, it came up with the Samsung logo and said "preparing automatic repair" before cutting out a few seconds later. I've since removed the battery, held down the power button and left it off for half an hour but each time I press the power button the same screen comes up for a few seconds before it cuts out again.

I've looked online but I'm not very good with technology so I'm none the wiser... It seems I need to do a hard reset and lose all of my data, is that right? Is there a less drastic solution?

Please help! I use my laptop for work so I really want to get this fixed asap, if possible! No technobabble please, I get confused at the best of times.

  wee eddie 22:29 30 Nov 2015

Have you tried this while it is connected to the mains?

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Amazon slashes Echo Dot price to just £24.99 to kick off Black Friday

The 51 Best Free Typefaces Every Designer Should Have

Mac mini 2018 review

Les meilleurs écouteurs et casques audio (2018)