windows 7 home premium 32 bit
whenever i shutdown a message flashes up to say that programmes are still running how to i find these programmmes to close them i am also having problems with defender update which stops and says cannot continue due to other programmes running error 0x80070652 i think both theses problems are linked and i would like advice to resolve the
Try running rkill from click here
This will pop up as a black box and run through some checks to rule out anything sinister blocking Windows Update.
When this completes try updating again. If defender still won't update should rule out malware (viruses).
If Rkill did not fix the problem, press start and type "services.msc". A window will pop up with a list, scroll down to find "Windows Installer". Right click the service and click either "start" or "restart". Do the same for "Windows Update". These services may stop straight after starting, but this simply resets them. Then try updating again by right clicking on Windows Defender and selecting "Run as Administrator".
If Rkill did unblock updates, click here to download Malwarebytes which should remove anything blocking Windows Defender.
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