Problems with ZoneAlarm Firewall

  I,Me and Myself 20:51 22 Nov 2005
Locked

Have just downloaded the above programme but when I try to run it to install it I get the following message:

'Setup is unable to login to the TrueVector service. Install cannot continue without logging into the TrueVector service.

Please use the service manager to shut down the TrueVector service and then restart the installer programme.'

I went to Control Panel/Add Remove Program/ZoneAlarm but it will not allow me to uninstall either.

Help!!!

  I,Me and Myself 21:21 22 Nov 2005

Please, someone help???

  VoG II 21:27 22 Nov 2005

Uninstall click here and re-install.

  I,Me and Myself 11:00 26 Nov 2005

What I had to do in the end was a system recovery - which was a real pain - but have learned our lesson to be careful what we are downloading!!

Thanks one and all.

  Stuartli 13:17 26 Nov 2005

You shouldn't really have any problems with downloading and installing ZoneAlarm and there's certainly no reason to have "learned a lesson about what you are downloading."

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