I take it you have SP1 downloaded. Looks like you need that for the update.
Not sure which one you need from here. I did read that you are best turning off any security programs and firewall before downloading some updates. maybe try that first and try the normal download again.
Thanks Govanix and alanrwood. Curse these problematic updates! alanrwood, the reasons given about why it won't install are a tad too technical for me sadly. Are they saying that KB 4075211 has a problem within that won't allow it to install? Also, I've just tried to install an optional update KB4088875 and that won't install either...any thoughts anyone?
I think I've cracked it! I ran Disk Cleanup, that cleans up Windows Updates and I've now downloaded the two updates I previously couldn't. That'll be my first port of call next month, when I'm sure I'll have another problem! Govan1x and alanrwood I'm extremely grateful for your help and patience.
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