Hi. Have just upgraded to windows 7 home premium following a custom install over XP home edition. All is well apart from the fact that I cannot get a printer to work. I was aware that there could have been an issue with my old computer and so bought a new one an Epson SX215 all in one which according to the box stated that it was compatible with windows 7. Istalled as per instructions but when I came to print from an application there was no joy. Looked at the Microsoft compatibility website where it states that that prticular printer is compatible., I am at the stage now where I am tearing my hair out. are there any suggestions from you good people out there? if so I look forward to hearing from you. Thanks in aticipation. leadwellie.
1. Have you checked in Control Panel printers that the SX215 is installed as the Default printer?
2. If so can you print a Test Page by right clicking on the printer, selecting Properties and Print Test Page?
3. When you came to print from your application did you check that the SX215 was the selected printer in the File, Print drop down box?
If you answer to all of these is yes then I would uninstall the printer using Control Panel, Printers. Swithch off the printer and pull out the USB lead. Switch off and reboot the PC with theprinter still unplugged, reinstall the Epson software and driver, then switch on the printer and plug in the USB lead and let Windows find the new driver.