Problems with USB ports on my Laptop

  ponytail 10:33 07 Jul 2018
Locked

I am having a problem with the USB ports on my Asus K73E.On the L/H side there is a single USB port and I have two mice one works in there the other does not my memory stick and my USB hub also work and tried a new battery in the mouse still the same. On the R/H side there are three USB and nothing seems to work when plugged into one of the ports but everything seems to work in the other two ports.I could probably understand if everything worked on the L/H side and nothing worked in the one port on the R/H side.Any advice appreciated.

  Fruit Bat /\0/\ 14:28 07 Jul 2018

couple of things to try

Refresh USB Ports Use Drive clean up to remove USB device drive info from the registry click here device manager Uninstall EVERYTHING under the heading USB, reboot the PC let XP find and install new hardware. Your equipment should now be recognised.

Remove all USB devices

Download and run USB device View

Uninstall ALL devices that are shown as not connected.

Reboot the machine.

Plug in your USB device and windows should then find new hardware and reinstall the drivers for the device.

or In

  ponytail 14:45 22 Aug 2018

Hi FruitBat apologies for being so long in replying to your reply but unable to find a icon to click on to download the app you suggested.The following is what I get when I click on your link. click here

  lotvic 16:28 22 Aug 2018

ponytail, when you have finished reading the section on how to use USBDeview and get down near the bottom you will see the download link

  ponytail 10:03 23 Aug 2018

I have just swapped my mouse for one of my wifes as her mouse works in the L/H usb port and my mouse works fine on her laptop.It is just the one port on the R/H side in which nothing works and it does not make a sound when I plug something in so am presuming it is a faulty port.

  ponytail 10:25 23 Aug 2018

Is it possible to attach something to a reply

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