Hi folks,although not technically a PC problem
my brother is having trouble updating his Samsung smart TV.
He has bought a wireless dongle and is having problems that he believes is due to not having the latest firmware installed.
I went to the Samsung website and downloaded the latest firmware for his model.
It was a .exe file.
When he's inserting the USB stick it is saying there is no file to update?
Can anyone tell me what I/he could be doing wrong?
As soon as I posted this thread I then went back to the Samsung website and seen that the .exe file had to be unzipped.
I called my brother and told him to come back up with the USB stick.I ran the .exe file and extracted the files/folder and put the folder on the USB stick.
It is now up and running perfectly.
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