Problems with my USB external hard drive

  whisked 12:43 21 May 2006
Locked

Just recently my external hard drive which i use with my laptop has been playing up and now this morning it won't power up properly. I can hear it whirring but then it clicks and stops and the drive isn't now being picked up on the laptop.

I have quite a number of important files and confidential info on it which i must get back. Am i screwed here?

  bushy_384 12:47 21 May 2006

I had exactly the same problem with my drive and unfortunately i could not fix the problem. I had to replace the external drive.

I would suggest contacting the hardware manufacturer to see if there is anything they could do to help.

  whisked 13:05 21 May 2006

I guess that would mean sending it back to them. Not keen on letting them access confidential files and data which i take it they would have to do to fix it.

Oh well i suppose that teaches me to backup my files in future. :(

  Fruit Bat /\0/\ 13:17 21 May 2006

They will test it to determine the fault (electronics , platters, heads, motor) then probably send you a replacement.
They will not be intereseted in the slightest as to what is stored on it.

Is the a hard drive in a caddy or fully encased external?

Hard disk checks before you condemn it
click here

200 ways to repair a HDD
click here

  Diemmess 14:06 21 May 2006

If the HD is in a powered case try another USB connecting lead.
They can sometimes go faulty without a good reason!

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

iMac Pro review

See iconic duo Smith and Foulkes' epic animation for the BBC's Winter Olympics coverage

iMac Pro review

Idées cadeaux pour geeks et tech addicts