Problems with M/S Photostory install

  jack 09:33 30 Mar 2010

On my advice one of the flock has download Photo-story from which to make slide shows.
However when she tried to load the program this error message appears

C:\Program Files\HP\Memories Disc\skins\Hewlett Packard 0002\skingen\MEMDISC\PROVIDED\RETAILPF\SETUP.EXE is not a valid Win32 application

Which seems to imply some HP equipment is baulking the photo-story-load

I do not know what equipment she has - am awaiting that reply
What is the next move would you guys think

  northumbria61 14:06 30 Mar 2010

Firstly I would advise you Uninstall Photo Story completely and then Reinstall.

  northumbria61 14:19 30 Mar 2010

Let me know which O.S. it is - and was the download done from ?

  jack 16:48 30 Mar 2010

she writes
'HP computer, Epson scanner & Canon printer. Multilingual technology me!
and at a guess XP/Vista
Will discover more later

  jack 17:08 30 Mar 2010

As it would seem to need me to 'get hands on' with her kit and I do not imagine I shall make that journey.
I have asked to do 'get rid' and download Irfanview

I initially suggested DVDPixPlay- but this means spending money and she was not at all keen on that.

  BT 17:14 30 Mar 2010

I am running PS3 on this HP computer with XP with no problems, but it seeems there is aproblem with W7
click here

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