Problems logging onto to Hotmail

  angiev 12:18 18 Feb 2009

I think someone has tried to gain access to my personal information and now I can't sign in to my hotmail account on any computer. I've followed the instructions to reset my password but it won't accept my secret information and wants to send a password reset email to the account I can't access! Can any one tell me what to do (in simple terms please).

  tullie 12:37 18 Feb 2009

You could start a new hotmail account?Depends on how important your current account is.What makes you think someone has tried to access your account?And why it would stop you signing in?

  angiev 12:43 18 Feb 2009

It might just be a coincidence but everything was fine then I received 5 emails and then invoices relating to ebay for stuff that I has supposedly won (seller accounts were in Germany and Holland). They were nothing to do with me. Then I had an email from click and but saying that someone had repeatedly entered an incorrect password on my account. After that I couldn't get into my email account.

  Incognito78 12:45 18 Feb 2009

Have you entered the wrong password?

All you can really do is keep trying.
Make sure caps lock is not on.

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