Problems logging into email accounts

  julius44 21:22 29 Jan 2007

Hello all, pls help!!!1 I've just had Sky broadband installed, on my pc....the internet works fine, BUT, when i try to log into my hotmail/yahoo accounts the following message occurs: The Browser you are using refuses to sign in(cookies rejected)....i'm using BOTH mozilla and IE7, but its the same thing pls help...i have laods of importnat emails to read/send!!!!

  STREETWORK 21:24 29 Jan 2007

1. Open your email program
2. Tools - Accounts
3. Selct the properties of the account or details
4. Under connections make sue you choose the current connection

Close and try again

  STREETWORK 21:40 29 Jan 2007

Please do not email directly unless invited to do forum rules.

If you are using web-based email such as Hotmail then you should be able to log into your account.

You may have to enable cookies.

1. In monzilla, click on tools then option
2. Select the privacy option and place a 'tick' in the box to accept cookies.


1. Tools - Options - Privacy and again choose the option to accept cookies.

Post back here if problems

  julius44 22:06 29 Jan 2007

Hi still same problems!!!

  lotvic 23:15 29 Jan 2007

If you have enabled cookies and still can't log on for email I think that -
Your bios clock is not set to the right time / date / year
and ditto for Windows Clock. (they are seperate things)

  julius44 23:20 29 Jan 2007

Hi lotvic, if u think this is the case.....any suggestions pls, i really MUST get this sorted asap!!!

  lotvic 23:45 29 Jan 2007

it is important, to those trying to help you, for you to post on here exactly what you have tried after each suggestion and what the result was.

I presume you have checked in the Privacy Tabs in your browsers that you have not blocked either website - Yahoo and Hotmail
Tools / Options / Privacy
Expand the "Cookies" options and verify that the "Allow sites to set cookies" option is checked, and that there are no websites in the "Exceptions" module.

I also presume that you have checked that your Firewall is not blocking access.

To check the Windows clock (in the System Tray bottom right of your desktop) right click on it and click on Adjust Date/Time.

To check the Bios clock shut down your computer and then restart When you first turn your Computer On you should see how to get into Bios Setup, usually you have to press the Delete Key at the first screen (white writing on Black screen) Then on the Blue bios setup screen, First Screen there is a setting for Date, Time and Year.

  p;3 11:31 30 Jan 2007

are you still having problems with this?

  julius44 22:22 30 Jan 2007

Yes P3, i'm still having probs to NO avail, i'm baffled as to whats wrong, the Pc was taken away for repairs, and i just signed up to sky broadband.

  p;3 22:30 30 Jan 2007

are you trying to open the server to read the mails ?

and what web address are you trying to open?

  p;3 22:36 30 Jan 2007

click here is for sky email

click here


click here


can you access your mails by those portals on the servers?

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