Problems loading Windows XP Home

  Ridleyrider 12:41 27 Jul 2004

I think I have picked up a virus despite having Avast. I turned on the PC after a shutdown and it wouldn't get past the Windows logo to the logon screen (it was just a blank black screen). I also couldnt get into safe mode.

I tried to reload Windows (XP Home OEM) by booting from the CD and wiping my hard drive.

Windows Set Up loads the files and then examines the disk configuration. It gives a list of partitioned & unpartitioned space on the PC as follows;

78160 MB Disk 0 at ID 0 on bus 0 on atapi

(setup cannot access this disk)

So, I am unable to set Windows up as it doesn't seem to recognise my hard disk (80gb). Is this something to do with the bios?

The PC was originally set up by a friend of a friend so I don't have much of a clue when it comes to this type of PC problem wheras I am ok with Software etc...

Can anyone help please or will I need to call someone in?

  jonnytub 12:43 27 Jul 2004

can you run scandisk and chkdsk.exe from the command prompt? otherwise you may have a boot virus, although don't panic as these are quite rare.

  Ridleyrider 13:06 27 Jul 2004

Not sure how to do that. Where would the command prompt be? Would this be at the bios (i.e pressing delete when the first screen pops up)?

  jonnytub 13:09 27 Jul 2004

use the cd as you did before to boot to the command prompt, maybe another forum member can explain how to do this as i have only ever used a floppy startup disk from click here

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