Problems with Acrobat Reader and PCA Archive CD.

  Sapins 13:00 24 Jun 2003
Locked

I have just tried to have a look at the PCA archive cd, which came with StarOffice. When I insert it Adobe Reader starts and the cd will not run. I get the following messages ? There was an error processing a page. There was a problem reading this document (9)? If I click on OK I get ?This file contains information not understood by the viewer. Suppress further errors Yes or No?, clicking either sends me back to the first message!
When I click on ?Help? the version of Adobe Reader is shown as 2.1. I have just downloaded V6.0 and installed it, I expected it to install on top of the version I had which was 4.0! When it didn?t I deleted V4.0. Where 2.1 came from I have no idea but I cannot find it via Find/files and folders or in My Computer or Windows Explorer so that I can delete it. I can get the CD to run if I open Acrobat Reader first but I thought it would go straight to the welcome screen when I inserted the disc! Any help greatly appreciated.
Regards,
Sapins

  Sapins 13:22 24 Jun 2003

Agent Smith- I have just spent 1hour 26minutes downloading V6.0 if I un-install it how do I save it to re-install it? To delete the folders for Acrobat Reader what exactly do I type in Find etc:
Bramblerose- I hope its not a faulty disc, my copy of Star Office for the appraisal exercise was faulty and I couldn't take part:-( I'm beginning to suspect our post lady is throwing my post to the postbox without getting out of her van!! (I think this will post twice)

  Sapins 13:23 24 Jun 2003

It didn't :-)

  woodchip 15:31 24 Jun 2003

Go into windows explorer and open the CD double click on year

  Sapins 17:32 24 Jun 2003

I usually save all my downloads in a folder separate from all others, why I chose to open it I don't know, must be the heat today. Thanks woodchip, I'll give your suggestion a try, it's not a big problem opening the cd it's just I prefer to have it open automatically, lazy I guess.Thanks to you all for your help, as usual you come up trumps every time.
Regards,
Sapins

  Sapins 18:10 24 Jun 2003

Just to let you all know, I found the folder with Acrobat Reader 2.1; it was called ?acroread? and was on ?C? drive. All pdf files where trying to open from there,I have deleted it and directed all pdf files to open with Acrobat Reader 6.0. Quite pleased with myself now :-)) Thanks again.

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