problem with a Toshiba laptop

  1993terry 17:59 20 Jan 2018
Locked

hello

i have a toshiba laptop ( satellite C670/C670D )

when i press the power button my laptop loads as normal it shows the Toshiba screen and then goes to a black screen with a white line in the top left and from there it just repeats itself, it never gets any further,

ive tried taking battery out and holding the power button for 15-20 seconds

ive tried to fully factory reset holding the 0 when powering up

ive tried the F12 button when loading the boot menu none of these have worked

can anyone tell me how to get passed this

thank you

  difarn 18:17 20 Jan 2018

I read that taking the battery out then pressing F8/shift/power sometimes works.

If you have Windows 7 have you tried pressing F8 when booting to get into the Windows 7 Repair Menu?

Do you have a recovery disk?

  1993terry 22:08 20 Jan 2018

thanks for reply ive tried taking battery out and F8/shift/power when i did that the screen went black and never changed from that

u tried holding F8 and then powering up and that didnt do anything either

i dont have a recovery disk

  difarn 10:35 21 Jan 2018

I don't suppose for some reason that the display has been changed to an external display. Try Fn + F5. Have ou been able to try a different power adapter?

  Fruit Bat /\0/\ 10:41 21 Jan 2018

Remove and refit the hard drive and retry to boot.

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