For several years I have been using Data Becker's Instant Photo Scanner for scanning multiple photos at the same time. Until recently this has worked perfectly, but now refuses to open, giving me two messages -"the data source could not be opened. It may be in use by another application", and "NTVDM.EXE has encountered a problem and needs to close". Any ideas?
Sorry, terryf and Totally-braindead, I should have mentioned that re-installing the programme was the first thing I tried, but it made no difference. I also tried contacting Data Becker by e-mail but it bounced back.
NTVDM.EXE is a Windows system file for the DOS facility ( NT Vittual Dos Machine) - so it doesn't belong to the scanner software, and is thus unlikely to be affected by th uninstall/reinstall you tried.
It should be in C:/windows/system32 folder - in my (fully up to date) WinXP the file is shown as 410KB and dated 04/08/2004
It may be corrupted by a virus according to several links - so first off do a virus check on it using an up to date AV program.
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