problem opening documents

  griffo 07:32 12 Oct 2003
Locked

quite often I have a problem when trying to open or save a word/excel document. I think it is more prevalent with docs. that have been emailed to me. When I go to 'save as', the document title box on the bottom taskbar (sorry if terminology is wrong)starts flashing and I have found that, if I click start/shutdown then cancel, everything is OK. Is it something to do with Norton Virus checker? This happens on two of my PC's, one is XP Pro the other is W98.
Any ideas please?

  graham√ 09:24 12 Oct 2003

It probably is Norton. I'm looking for a link for you.

  graham√ 09:29 12 Oct 2003
  griffo 10:41 12 Oct 2003

have followed the advice and disabled Office Plug-in contained in Norton Antivirus - will see how we go. Many thanks.

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