Problem with my Canon MP500

  Anthia 19:39 06 May 2017
Locked

Hi folks,my printer is saying Error,wrong print head inserted.But I haven't touched the print head,and it won't let me go into the menu to try and clean it,although it went through a cleaning process a couple of months ago.Anyone any ideas please.Anthia.

  difarn 21:47 08 May 2017

Have you carried out the steps given by Canon, including manual wiping of the print head?

click here

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