I recently bought a new Canon camera but when I tried to download the picture viewer software from the CD ROM I got the following error message:
"An error has occured during the installation of Microsoft. NET Framework. Installation has been stopped."
Canon say this is because I don't have the latest version of this and suggested ringing Microsoft. As usual, totally useless; as usual, I find the Microsoft help website totally incomprehensible (I am not at all technical - had never heard of NET Framework until now!)
I have Windows XP, Media Centre Edition, version 2002.
Can anyone advise in clear, non-techy manner how to sort this out? I had assumed that all the automatic Microsoft updates would hve taken care of this but then I'm just a computer simpleton.
Thanks, bremner. Looking in the Framework folder in the Microsoft. Net folder on my pc, I see I have File Folders: v1.0.3705, v1.14322 and v2.0.50727. Should I just download 3.5? And what about Microsoft's instructions to make sure I've got the latest service pack and that I've got Windows Installer 3.1? - this is where I got lost.
bremner, don't know if you're still there but it would seem I have service Pack 3 (right clicked My Computer Properties). Downloaded v3.5 but I get an error message and it won't install. In the error log it reads: "Depcheck indicates XPSEPSC Installer is not installed". Any suggestions?
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