Hi guys,ive had a 3 network dongle installed on my pc for about 2years and have had no problems at all.I recently bought a laptop and installed the same software onto the laptop which works fine.The problem is now im working away from home i got a 2nd dongle from 3 at the weekend so that my partner and children could use the pc at home to go on the internet.Upon installing the NEW dongle to my pc its gets so far and a message keeps coming up saying "Fatal Error WinApp.exe will terminate" Ive tried uninstalling flash player 10 and reinstalling flash 9 as ive been told this could be the problem,it didnt work.Ive also tried system restore a few times and still no joy. Does anyone have any idea what the problem might be?????
Ive read through all the comments on various forums and many links but still cant find an answer to my problem,i rang 3 and they just told to uninstall the device and reinstall it. I said how can i uninstall somet that isnt installing?? All i got back was there must be a problem with my PC???? They havent a clue what there on about.
tullie how long do wait when you want to use something.
Once a reinstall has taken place, SaidieMae will be able to establish if their is a genuine fault with the 3 dongle and then take the next step of contacting 3 to ask for a replacement, if she took out the insurance.