I have W7 Ultimate, IE 9. I had a prompt via my "action centre" to update Google Earth. I downloaded it to my downloads file, but when I ran it it ended up with a "programme not responding" message. I then Uninstalled the programme, downloaded again to ensure the latest programme. Twice the installation seemed to go ok but in the end "Hung" with a small box that said " Loading myplaces kml, including enabled overlays" Eventually a "programme not responding" message appeared. The same thing happens each time I try to launch it . I use Avira Anti virus.I did restart the PC.Any views?
I've only had W7 for about 10 months but I haven't had a Google Earth prompt in action centre. However following your post I had a go at updating Google Earth. At first it told me that it could not contact the server (linked to your problem?). I then downloaded the latest version 7 (I was still on 6) and it updated.
I give up on my desktop. I have tried uninstalling, and when the new programme launches, it stops responding as in my opening post. I manage to get the old version back using system restore. Tried all the Googled recommendations such as deleting files in the low roaming folders. It installed well on my laptop. I use Avira on both. Tried disabling it on installation. I cannot waste more time on it.