I've had IM for years and never had a problem with it. Recently, my computer crashed, and I had to do a recovery. I was getting several little errors but, through all of this, IM worked. I had a very difficult time getting service pack 3 to download but, after I did, when I clicked on IM and entered password, I got this: "Critical error has occured. Incredimail can not continue this session". Nothing else, just that. I found some advice online to do a repair and to reinstall and neither worked although I'm not getting that message anymore - now it won't open at all. And yes, I've rebooted several times. If I uninstall and then reinstall IM, will I lose all of my e-mails?
I downloaded and installed (without uninstalling anything) the program from the IM site which didn't work. I did read somewhere on here to download the program from CNet. I'll have to wait until I get home to try that although I don't get what the difference would be. Does anyone here understand?
Can you get into Incredimail at all? If so, this is from CNet:
had the same problem with incredimail, i went into tools, accounts, properties and then servers and all i did was retype incoming and outgoing because they had changed into upper case and lower case, restarted my pc and everything worked fine
Even if it looks the same as before, retype it again. HTH