I wonder if anyone can help me with a problem file that doesn't want to leave my PC.
I've downloaded an email attachment that was sent to me that has the file extension zip.exe. I have saved the file to my desktop. Having been made aware that viruses commonly hide in files such, I decided to delete it.
However, now when I try to do so I recieve a message saying it is being used by another person/program and that I need to terminate this before it can be deleted.
I've checked Task Manager to see if there are any suspicious programs there running but everything seems to be in order. I'm a bit cheesed off though that this file refuses to delete - does anyone have any suggestions ? Perhaps someone could tell me how to boot Win XP Pro in DOS mode and I could try doing it from there ?
As always, thanks for reading and any help would be gratefully appreciated.
I've downloaded the lovegate removal tool from symantec and run it, and my pc doesn't contain the virus. I've also used the Registry Crawler tool to remove all the references to the program from the registry. I then tried rebooting in safe mode and it still wouldn't co-operate.