i dont why but when i look at my device manager i have my CD and DVD rom driver with an explanation mark at the end of them. hence the reason my driver not picking up any CDs when i insert them. Could anyone tell me how to resolve the problem, how do i install the driver for the DVD and CD drivers. system spces: click here
i uninstalled the driver and when i restart the laptop it did say that new hardware but i still go the same problem. i also tried to update but that did nothing. When i had a look at the status it said: Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41) Click Troubleshoot to start the troubleshooter for this device.