printing problems with my lexmark z640

  normajay 16:20 10 Aug 2008

hi all,i have developed a problem when trying to print, my colour ink does not work tried all the solutions,i have even put the colour ink into the black ink compartment and printed a test page
this worked,so i know its not my cartridge it just seems to be the colour compartment not sure what i can do about this.

  jack 17:15 10 Aug 2008

and printed a test page.

That is interesting- what did you get?

Meanwhile take a look at the connector tracks in the colour chamber and ensure they are Clean- an alcohol wipe and flexible to ensure contact with the cartridge.

If no joy

Remove connections then have a go at removing the case- check the ribbon connector to colour cartridge chamber. May have worked work loose.

Still no luck?
Throw it away and buy another printer -preferably not Lexmark

  normajay 17:24 10 Aug 2008

first of all i fixed and aligned horizontal streaks in black compartment they all came out in colour so i know my cartridge works but when i printed test page would only print the darker shades but no colour.looks like i might have to buy another printer because i have done all of the above.

  Pineman100 18:40 10 Aug 2008

I know this is a very obvious question, but have you run the printer through its own nozzle cleaning routine? You should find this listed in the toolkit software.

  normajay 19:19 10 Aug 2008

yes ive done everything i can think of its as if the contacts on the colour compartment are damaged because ive tried a few other cartridges that are for this model but no luck i originally had an hp all in one but the ink was very expensive,so i bought this one might try an epson next .

  jack 10:45 11 Aug 2008

And a continuous ink supply- that's the way to go
I have as many other on this forum
This is one of many vendors
click here

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