Printing Problems

  Pat.B 18:48 25 Jun 2003

I have an HP Deskjet 950C, which I'm using with Windows XP. It's been working fine for the last 8 or 9 months since I got the new PC, but recently stopped printing yellow. I changed the cartridge, and now I've lost blue as well. The cartridge seems fine - all three colours show up on the nozzle. In addition, when I print text every alternative line has a pink shadow (unless I set it to black and white only). Is my printer knackered?

  wee eddie 19:16 25 Jun 2003

Why not go through the installation process again.

Just in case the wrong printer drivers have been installed

  keith-236785 19:48 25 Jun 2003

Try cleaning the print heads

open the toolbox, (start/all programs/hewlett packard/ hp deskjet***c series printer/toolbox) where *** is the number of your printer.


on the Device Services tab click clean the print cartridge.

also Calibrate the Device might help.

good luck

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