Hi i brought a new printer a Lexmark z738 to use on my laptop which is on vista 32 bit but it wont install from disc as it says there is a error on the disc so i down loaded it from Lexmarks site, i then asked it to print a test page but nothing happens it just said in the status bar error, please has anyone got any ideas what im supposed to do ?
I uninstalled the old one like you said then went to install the new one and it said i have to uninstall the old one first so i did that again then asked it to install but it just keeps saying uninstall the old driver first which Ive done 3 times now.
Probably junk left-over in the Registry - install and then un-install again using click here
During the un-install process you may be asked if you want to re-start your computer, DO NOT re-start at this point, let Revo continue. You will eventually get the option to Select All and to Delete - DO SO. You may be given the same options a second time, again DO SO, do not be picky, just accept all that Revo chooses. After clicking on Finish, re-start your computer.
Try using the Search option in Revo - type in the name of the driver, then highlight it and click on the uninstall Icon Normally Revo picks up items to be uninstalled in much the same way as Control Panel>Add&Remove programs.